Integrated Small Business Services (ISBS)
24x7 support for web applications, computer systems, and networks. 

Information Technology Solutions

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Information Technology Support

Information Technology Support (ITS)

Most medium and large companies have dedicated on-staff personal or outsourced service providers that provide the on-going support for their Information Technology (IT) infrastructure. This support ˗ which include technical support, and system administration ˗ ensures that their IT infrastructure meet the on-going computing and networking requirements of the business. Some large corporations allocate twenty percent (or more) of their total operating budgets to supporting their IT infrastructure. Unfortunately, most small businesses to not financial resources required to either outsource their IT infrastructure or to employ a full-time IT staff. In many instances, the day-to-day support of the computers and networks (typical small business network) installed at small businesses is either not done by anyone. However, if a major software, hardware, or networking problem occur, the company's computers and/or networks could be inoperative for hours (or sometimes days). Our Information Technology Support (ITS) can provide a complete range of  tech support and sysadmin services for your business at a fraction of the cost of either employing your own on-staff technicians, or outsourcing your IT support function to a managed IT service provider. We can provide a comprehensive set of professional technical support and system administration services to your company at rates that are less than half of the $79/hr-to-99/hr. rates charged by many of our competitors.

Small Business Computer Management Services (SBCMS)

Although we provide a wide-range of IT services, we specialize in the management and support of the Windows 7, Windows Vista, and Windows XP personal computers installed at most small businesses. Many of our small business customers have between two and twenty-five computers, and none have on-staff personnel with the required technical expertise to manage and support these systems on an on-going basis. Our Small Business Computer Management Services (SBCMS) includes total, end-to-end management and support for all of your Windows-based computer systems. SBCMS guarantees that your computers will be secure, virus-free, and will perform at optimal levels during their complete life-cycle. In many instances, SMCMS can extend the productive life-cycle of your installed computers from three to five additional years. Please click here for a detail description of SBCMS.

Upgrading or Donating Your Outdated Computer Systems

Inexpensive Upgrades

If it appears that one or more of your computers have reached the end of their lifeComputer Recyclingcycle (or not capable of supporting the required business function), we will determine if an inexpensive hardware upgrade (e.g., memory, disk, video adapter or power supply) will add more years to the productive life-cycle of these computers. Upgrading and re-using your existing computers will save your company hundreds of dollars per year over this extended life-cycle, and also could help protect our fragile environment.

Donating Computer to Charity

If we are unable to economically upgrade your outdated computers, we will find a suitable charitable or educational institution to which these computers can be donated. Prior to doing this, we will backup all data files and perform a complete reformat of all hard disk installed on these computer system. Finally, we will complete the Noncash Charitable Contributions form (Form 8283) describing the type and value of each computer to be donated.

Free SBCMS Review
 

Other ITS Services

Description of ITS Services

Small Business Server (SBS) 2008 and Home Servers

Installing, configuring, and providing on-going support for Small Business Server (SBS) 2003 and 2008.

Wired/Wireless-N Networking Infrastructures

 

 

Install, configure and provide on-going support for Ethernet switches, access points, DSL routers, and cable modems.

Configure and provide on-going support Wi-Fi access security for wireless PCs, surveillance cameras, and other wireless devices.

Firewalls, Internet access security, IM, and Virtual Private Networks (VPN)s:. This includes configuring and supporting firewall security options in DSL routers and cable modems

Configuring and supporting firewall security options in DSL routers and cable modems
 

 

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