The TIMC is a
technology
infrastructure
management
platform that
provides
end-to-end
management
services for
small businesses
that have
migrated (or
that are in the
process of
migrating) their
business-critical
applications and
databases to
public cloud
computing and/or
global Internet
services. The
TIMC:
- Operates in a proactive management mode, and in many instances
will detect, isolate, and correct infrastructure-related problems
before they disrupt services to end users.
- Includes a Technology Infrastructure database that contains a
detail inventory of all components included in the technology
infrastructure.
- Receives realtime status and infromational feeds from a variety of sources including:
- Router/Switch/WAP Logs.
- Virtual
Private
Network
(VPN)
Monitoring.
-
SysLog
Reports.
-
Email Alarms.
-
SNMP
Trap
Collector.
- IP
Surveillance
Camera Image
Capture.
- ODBC/W3C
Logging from
Web Servers.
- Status
and
Informational
Logs from
CSP Servers.
- WAN
Availability
& Speed-Test
Statistics.
All of the
above
information and
statistics are
archived on the
TIMC database,
and used to create monthly,
quarterly,
annual, and
on-demand reports
that summarizes
the availability
and performance
of your key WAN, LAN
and EPN
components.
These reports
can be viewed
on-line, or can
sent to you
and/or your
staff
electronically.