Small-Business Technology Infrastructure Management Services 
Our Technology Inftastructure supports all applications and databases. 

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Small Business Technology Infrastructure Management









What is a Technology Infrastructure?

A technology infrastructure is the underlying framework of copper & fiber facilities, wireless spectrum, network hardware & firmware, and network protocols that are used to interconnect end-users to business applications and databases. In today’s web-based and cloud-based business computing paradigms, the technology infrastructure interconnects one or more local area networks to the Global Internet, and enables a variety of wired and wireless end-point devices to securely exchange information with business applications and databases located on the local area network or anywhere in the world. The basic architecture of a technology infrastructure is the same regardless of whether it is installed at a mom and pop sized home-office, a small-business with twenty or more employees, or a Fortune 1000 Company with thousands of employees.

The JHB&A Small-Business Technology Infrastructure

JHB&A has re-engineered the basic technology infrastructure and optimized it for small businesses with less than one hundred employees. This new Small-Business Technology Infrastructure supports open standards such as the Internet Protocol (IP) and this enables new, off-the-shelf networking components to be seamlessly integrated into the infrastructure anytime business requirements change. Additionally, it supports all end-point devices that have either an internal or external IP adapter. This enables PCs and MACs (as well as iPads and tablets) to access both web-based and cloud-based business applications located anywhere in the world. Secondly, it supports all end-point devices that have either an internal or external IP adapter. Today's small-business technology infrastructure must be capable of supporting:

  • legacy applications and databases attached to the LAN,

  • websites on Internet and Intranet web servers, and;

  • cloud computing applications and databases residing on Cloud Service Provider (CSP) server farms.

It must also be capable of supporting back-office and financial applications, and providing secure access to third-party providers of Email, IM, and social network services. The technology infrastructure is sub-divided into the following three general categories:

  • Global Internet Wide Area Network (WAN)

  • Local Area Network (LAN)

  • End-Point Device Networking

Please click here to see a network diagram that depicts the components of a typical small-business technology infrastructure.

For a small up-front setup fee and  small monthly recurring fee, we will manage your complete technology infrastructure.
The management services, which is referred to as the Small-Business Technology Infrastructure Management Services, includes remote management services for all your infrastructure components including the Global Internet WAN, Local Area Networks (LANs), and End-Point Devices. The following is a list of the components that can be managed by using our Technology Infrastructure Management Console (TIMC):
  • Global Internet Backbone - We provide infrastructure management services for your Internet-based Wide Area Network (WAN) connections

  • Local Area Network (LAN) Services - "The LAN is the central nervous system of all small businesses!" We support LAN components from all major vendors, and will ensure that your LAN is: secure, flexible, and extensible; and is always performing at the highest level possible.

  • End-Point Networking Support - Our support for your end-point devices is limited to the company-owned wired and Wi-Fi access to applications and databases on your CSP servers, Internet web server, Intranet servers, and your legacy applications and databases running behind LAN Firewall.

Click here to see an A/V presentation that illustrates how the above components are dipicted in the JHB&A Small-Business Technology Infrastructure Model.

Greatest Security Risk to Cloud Computing: "The proliferation of employee-owned of Bring Your Own Device (BYOD) End-Points!"

One of the greatest security exposures in the new web and cloud computing environments is allowing Wi-Fi and 3G/4G end-point devices such as iPhones and other smartphones to access business-critical applications and databasesiPhone is an Example of a BYOD End-Point Device from remote locations. This exposure is even greater when the specified end-point devices are owned by individuals and not by the company. These end-point devices are known as Bring Your Owned Device (BYOD) type end-points, such as the iPhone and other smartphones. Many of these devices have the processing power, memory, and storage capacity of some personal computers, and thus should be treated as such. Our Small-Business Technology Infrastructure can provide limited, unsecured  support for employee-owned BYOD end-points, however, these devices should only be allowed to access unsecured business applications such as Email and IM; and social networks such as Facebook and Twitter. (No exception to this access policy will be allowed without management approval.) These restrictions are necessary to ensure that if these BYOD end-points are lost, stolen, or compromised in any way, the potential exposure to the company will be minimum.

Who is J. H. BARNES & ASSOCIATES LLC and how can they help your company become More Profitable?

J. H. BARNES & ASSOCIATES (JHB&A) is a LLC based in theJHB&A LLC Phoenix metro area. We have been in business since 1997, and has strategic Business-Partner relationships with a number of industry-leading corporations including Microsoft, Intel, and Cisco Systems. Our strategic partnership with these industry-leaders provides us with the leading-edge networking technologies, network software, and state-of-the-art infrastructure management tools that we use to manage the technology infrastructures of small businesses. This includes installing, configuring, and monitoring the complex web-based and cloud-based networking components required to support your business. "Let us be your exclusive provider of technology infrastructure management services, and this will enable you and your staff to concentrate on the core business initiatives and processes that will help make your company more efficient, more productive, and ultimately, more profitable."

 
"Your New  Technology Infrastructure Management Services (TIMS) Database!".

 

Although computers and network components are the underpinning of most small businesses, very few of these businesses have an accurate inventory of these valuable technology assets. As part of our initial technology infrastructure assessment of your small business,Technology Infrastructure Management Services Database we will create a Technology Infrastructure Management Services (TIMS) database that includes a complete portfolio of all end-point devices such as PCs, MACs and tablets; and the networking components included in your current Local Area Network (LAN) environment. This database will be used by our TIMC to accurately manage and monitor your technology infrastructure, and to ensure that only end-point devices owned by your company have access to your business-critical applications and databases. The TIMS Database will also be an invaluable tool that can be used by your operations, accounting, and facilities management departments. We will provide you with either a printed or machine-readable copy of the TIM database on a monthly, quarterly, or on-demand basis.

The JHB&A Technology Infrastructure Management Console© (TIMC)

Technology Infrastructure Management Console (TIMC 

The Technology Infrastructure Management Console (TIMC) enables us to provide real-time management and monitoring for your complete technology infrastructure. The TIMC not only allows us to proactively monitor and trouble-shoot performance problems and bottlenecks, it also enables us to track employee web usage patterns, and to detect potential security breaches and intrusion attempts.

(Click here to read more about the TIMC and the TIMS Database.)


"Our Technology Infrastructure can support all of your PC and MAC End-Point Devices!"
Today's small businesses must be able to use a variety of end-point devices such as PCs, MACs, iPads, andPersonal Computer PC-compatible tablets. The only thing required by these end-point devices is a wired or wireless network adapter that supports the IPv4/IPv6 protocol, and a standard web browser such as IE, Firefox, Safari or Chrome. In this new plug-n-play infrastructure, it does not matter what type of hardware, software, or operating system is being used on the specified end-point device. As long as it has a compliant network adapter and a standard web browser, it will be able to access business applications located on the LAN, WAN, and Cloud.
Like to hear more about the JHB&A Technology Infrastructure Management?
 If you would like to hear more, please call 623-979-5934 or 602-478-4778. You can also click here to request more information or a free, no-obligation quote. 
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